Boiler Repairs Gloucester

A boiler breakdown can leave you without heating and hot water at the worst possible time. Gloucester Plumbing & Heating Ltd diagnoses and repairs boiler faults for homes across Gloucester, Cheltenham, Stroud, Newent and the wider Gloucestershire area. Our Gas Safe registered engineers work on all major boiler makes and models, and carry a range of common parts so many issues can be resolved on the first visit.

Rated 4.7 out of 5 on Trustpilot.
Rated by our customers

This is our average score on Trustpilot, based on reviews left by our customers. Last checked September 2026.

Read our reviews on Trustpilot

what we do

Common Boiler Faults We Fix

We see a wide range of boiler problems across the properties we attend in Gloucestershire. Some of the most common include:

  • No heating or hot water: The boiler fires but does not produce heat, or fails to ignite at all. This can be caused by a faulty diverter valve, a broken motorised valve, a failed pump, or an ignition issue.
  • Boiler losing pressure: The pressure gauge drops below 1 bar, sometimes repeatedly after topping up. This usually points to a leak in the system, a failing pressure relief valve, or a problem with the expansion vessel.
  • Leaking boiler: Water around the base of the boiler or visible dripping from internal components. Causes range from a failed seal or pump to a cracked heat exchanger.
  • Strange noises: Banging, kettling, gurgling or whistling sounds. Banging can indicate trapped air or a failing pump. Kettling (a noise like a boiling kettle) is often caused by limescale buildup on the heat exchanger.
  • Pilot light or ignition failure: The boiler will not light or keeps cutting out. This may be a faulty thermocouple, a blocked burner, or a gas valve issue.
  • Error codes and lockouts: Modern boilers display fault codes when they detect a problem. Our engineers are familiar with the code systems used by all major manufacturers and can quickly identify what the boiler is reporting.
  • Frozen condensate pipe: In cold weather, the condensate pipe that runs outside can freeze, causing the boiler to shut down. This is one of the most common winter callouts and is usually a quick fix.
  • Radiators not heating properly: Cold spots, radiators that heat unevenly, or radiators that do not warm up at all. This can be caused by trapped air, sludge buildup, or a balancing issue within the system.

 

Hillfield House Project Image 12
Hillfield House Project Image 9

OUR PROCESS

How We Handle a Boiler Repair

  1. Get in touch: Call us on 01452 452002 or use the contact form. Let us know your boiler's make and model if you can, along with any error codes or symptoms. This helps our engineer prepare before arriving.
  2. Diagnosis: Our engineer will inspect the boiler, run the necessary tests, and identify the fault. We will explain what has gone wrong in plain language.
  3. Quote and repair: You receive a clear price for the repair before any work starts. If we have the part on the van, we can often fix it there and then. If a part needs to be ordered, we will let you know the expected lead time and arrange a return visit.
  4. Testing: Once the repair is complete, we test the full system to make sure everything is running as it should before we leave.

Reviews

Our Happy Customers

★★★★★
Gloucester plumbing did an excellent job refurbishing my en-suite shower room. The team were knowledgable, professional and above all friendly and trustworthy. I would definitely recommend them.
★★★★★
Gloucester plumbing did an excellent job refurbishing my en-suite shower room. The team were knowledgable, professional and above all friendly and trustworthy. I would definitely recommend them.
★★★★★
I have used Gloucester Plumbing and heating several times over the past few years for large and small jobs. The engineers turn up on time and are clean, efficient and polite. I would not hesitate to recommend the company.
★★★★★
I have used Gloucester Plumbing and heating several times over the past few years for large and small jobs. The engineers turn up on time and are clean, efficient and polite. I would not hesitate to recommend the company.
★★★★★
The best plumbing company I have ever used. Professional, conscientious, tidy and always fair prices. I would thoroughly recommend their services.
★★★★★
The best plumbing company I have ever used. Professional, conscientious, tidy and always fair prices. I would thoroughly recommend their services.

Rated 4.7 on Trustpilot

Posted on Google Google
Brian Penrose profile picture
Brian Penrose
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent service from start to finish of work. Office personnel friendly and helpful with good communication. Boiler service carried out by Dave W. Polite, knowledgeable and professional who completed work in a tidy friendly manner. Would highly recommend and will use their services again

Owner's reply
Thank you so much for this great review for our engineer Dave! Gloucester Plumbing and Heating LTD
Posted on Google Google
Jan Jones profile picture
Jan Jones
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Paris came to do system service. Very knowledgeable and explained well what he had done. Very tidy worker and respectful of property and householders. Great bloke credit to the company

Owner's reply
Thank you very much for your lovely review! We are very proud of all of our team and we are pleased you had a great experience! Gloucester Plumbing and Heating LTD
Posted on Google Google
MARTHA .01 profile picture
MARTHA .01
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Harvey from Gloucester plumbing and heating has just finished our on suite shower room, what A fantastic job he has made would recommend to anyone, well done Harvey. 😄

Owner's reply
Thank you for taking the time to write this review! We are so pleased you had a great experience by our great engineers. Gloucester Plumbing and Heating LTD.
Posted on Google Google
Kevin Stephens profile picture
Kevin Stephens
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
As usual first class service. They recently serviced our gas fires and they had to order and replace broken part. Work was done efficiently and on time. Paris, the engineer who completed the work was extremely professional, friendly and helpful. I never have any problem with Gloucester Plumbing and Heating Ltd and would highly recommend them.

Owner's reply
Thank you for taking the time to write this review! We are so pleased you had a great experience by Paris, one of our great engineers. Gloucester Plumbing and Heating LTD.
Posted on Google Google
Andrew Baker profile picture
Andrew Baker
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Dave Goodfellow came to assist us with some pipe reworking. He was absolutely brilliant, did a very tidy job and walked us through what he was going and how things work. He made sure everything was working as it should be and left no mess at all. He even provided some guidance a shower replacement that we want to have done, sending information back to his team to get them to provide a quote. Dave was also fantastic with our little one, allowing him to “help” and giving him small little jobs to do. I know it’s not easy with a young child in the way but he was absolutely brilliant with him. Overall, very satisfied with the work carried out and the service we received today. We will definitely be back for future work. Thanks Dave and team!

Owner's reply
Thank you for your wonderful feedback. We're delighted to hear that Dave provided such excellent service and took the time to explain everything clearly. It's great to know he made a positive impression on your little one too! We'll be sure to pass your kind comments on to Dave and the team. We look forward to helping you again with any future projects!
Posted on Google Google
Peter James profile picture
Peter James
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
First class service the office staff at Gloucester plumbing & Heating Ltd were great,engineer David Goodfellow arrive on Wednesday morning 13 May and he solve the problem,

Owner's reply
Thank you so much for this great review for our engineer Dave! Gloucester Plumbing and Heating LTD
Posted on Google Google
Craig Baldwin profile picture
Craig Baldwin
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Have used Gloucester plumbing and heating for several years now for an annual service every year and had a repair on a Broken pump. All the staff are very helpful would thoroughly recommend them. Service was outstanding.

Owner's reply
Thank you so much for your kind review and continued support over the years. We’re delighted to hear you’ve been happy with both our annual servicing and repair work. Your recommendation means a great deal to us, and we look forward to helping you again in the future! Gloucester Plumbing and Heating LTD
Posted on Google Google
owen gerrish profile picture
owen gerrish
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Annual boiler service completed excellent service from Dave g good conversation about what new boiler to go for when ours decides not to play. Would highly recommend

Owner's reply
Thank you so much for your lovely review. We really appreciate it and are pleased you had a great experience! Gloucester Plumbing and Heating LTD
Posted on Google Google
Patti Bevan profile picture
Patti Bevan
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very good job, and reliable.

Owner's reply
Thank you for taking the time to leave a review, we’re always happy to help! Gloucester Plumbing and Heating Ltd
Posted on Google Google
Tony Hipkins profile picture
Tony Hipkins
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Gloucester Plumbing & Heating came to our rescue when our central heating stopped working. We were very impressed with Dave's knowledge and professionalism. A new part was required but Dave was able to do a temporary fix while we waited. New part was ordered and fitted all within 4 days. Excellent service from all the staff. Highly recommended and will definitely be using them in the future. Thank you.

Owner's reply
Thank you for your lovely review! We’re glad we could help and that Dave was able to get things sorted quickly. We really appreciate the recommendation and look forward to helping you again in the future. Gloucester Plumbing and Heating Ltd
Verified by Trustindex
Trustindex verified that these reviews were published on Gloucester Plumbing & Heating Ltd's Google Business Profile. Learn more

When to Repair and When to Replace?

We will always give you an honest assessment. There are times when a repair is the right call, and times when putting more money into an old boiler is not worthwhile. As a general guide:

  • If the repair cost is approaching half the cost of a new boiler, replacement is usually the better investment.
  • If the boiler is over 12 to 15 years old and parts are becoming difficult to source, ongoing reliability will be a concern even after the repair.
  • If the same fault keeps recurring, it may point to a deeper issue with the system that a repair alone will not solve.

If we think replacement is the better option, we will say so and explain why. We can then arrange a free home survey through our installation team to quote for a new boiler.

FAQs

Frequently Asked Questions

How quickly can you attend a boiler repair?

We aim to arrange a visit as soon as possible, and we prioritise jobs where there is no heating or hot water. Availability depends on demand, but in most cases we can attend within one to two working days. If you have a genuine emergency, let us know when you call and we will do our best to get to you sooner.

How much does a boiler repair cost?

It depends on the fault and which parts are needed. Minor repairs such as replacing a pressure relief valve or resetting an ignition fault are at the lower end. More involved work like replacing a heat exchanger or a gas valve costs more. We always provide a clear price before starting the repair so there are no surprises.

My boiler has an error code - what should I do?

Make a note of the code displayed on the boiler's screen and contact us. Error codes tell our engineers what the boiler has detected, which speeds up the diagnosis. If you can, include the boiler make and model when you get in touch.

Is it worth repairing an old boiler?

It depends on the boiler's age, the cost of the repair, and how often it has been breaking down. If the boiler is under 10 years old and the repair is a one-off, fixing it usually makes sense. If it is over 12 to 15 years old and needing regular repairs, the money may be better spent on a new installation.

My boiler has lost pressure - is this an emergency?

Low pressure is not usually dangerous, but the boiler may stop working until the pressure is restored. You can try topping up the pressure yourself using the filling loop (usually a small valve or tap beneath the boiler). If the pressure drops again within a few days, there is likely a leak in the system and you should book a repair.

Do you carry parts for same-day repairs?

Our engineers carry a stock of the most common boiler parts on the van, including valves, pumps, ignition components and sensors. This means many faults can be fixed on the same visit. If a specific part needs to be ordered, we will arrange a return visit as quickly as possible.

REQUEST A QUOTE

Request A Quote Today

Use the form to request a quote and include as much detail as you can. Adding the postcode, preferred visit date, and a clear description of the job helps us confirm scope and respond faster. For boiler issues, include the make/model and any error code.

This field is for validation purposes and should be left unchanged.

Contact Information

Your Name(Required)

Job Information

Your Address

OUR DOMESTIC BOILER BRANDS

We are Accredited Installers and Boiler Technicians.

Our engineers diagnose and repair boilers from all major manufacturers, including Baxi, Worcester Bosch, Vaillant, Ideal, Potterton, Glow-worm, Viessmann, and others. As accredited installers for Baxi, Worcester Bosch and Vaillant, we carry out warranty repairs for these brands and hold manufacturer-specific training across their product ranges. Annual boiler servicing is also required to keep your manufacturer warranty valid.